A big thank you for treating my distressed cat so promptly and with such obvious care and concern last night.
I cannot think of one reason why I would take him anywhere else from now on.
Dear Daniel and My Vet 24-7,
Thank you, once again, for the excellent care you gave to Jade - you not only extended her life, but made it so comfortable and happy.
Your empathy and personal support when we had to make the difficult decision to put her to sleep is so greatly appreciated, as is the professional and tireless manner in which all of her interventions, including her final moments were performed.
We, and Jade, were lucky to have experienced such exceptional treatment and could not have asked for more. We would highly recommend you to anyone who has pets.
For the purposes of your comments page, I wanted to write a short testimonial, but my PhD research is focussed on service and I have included the following, much longer personal vignette about MyVet 24-7 in my Thesis as an example of service excellence. I hope that you are happy for me to include it in my work and you would also be more than welcome to add anything from that on your comments page should you wish, a copy of which is on my blog - link below.
I would also be delighted to give you a copy (which will include full recognition of you and your Practice) should my work be published after submission.
Thank you, once again.
We would like to say a huge thank you for all the hard work you are putting in for our 10 year old staffie, Kane. He was due to be put down last year, however after a second opinion from yourself, Kane was given a second chance and another operation to save his life!
He is in the vets quite a lot with his on going problems, but he doesn't mind coming as he knows he'll get a treat!
Thanks Daniel, we've recommended you to everyone we know who has pets!!!